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FAQs

How do I order?
Click on the "Add to Cart" button to choose products for purchase. When done shopping, click on the "checkout" button to complete your transaction.

Is my payment information safe?
Absolutely! Our payment processing system is 100% secure.

Our tech internet security team is dedicated to giving you a safe and secure shopping experience.

When will I get my stuff?
Once our team processes your order within 1-2 business days, expect to get it within 7-15 business days, after purchase, depending on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times.

Please understand that due to factors such as pandemic that might causes delay in shipping time which is totally outside of our control.

Is order tracking available?
Yes! Once your purchase is complete you'll be given a tracking number.

What are the costs of shipping?
Shipping rates depend on where your package is being sent from and to. In most cases order over 39$ will qualify for free worldwide shipping.

If I order multiple items, do they come in the same package?
Typically, multiple items come in separate packages.

What is your return policy?
If you aren't satisfied with your product, please reach out to our customer service department and we'll try and help resolve the issue.

What is your contact info?

Wondering where our customer service phone # is? We don't have one! Wait...let us explain:

First, we hate to put you on hold and have you wait! 

Second, we know you want to get your answer fast, that is why it is much more efficient to simply email us with your questions because we've put most of our resources into our email service team making sure all your questions will get replied within 2 hours (as long as its within working hours).


Should you need to contact us, please use this contact form. Our dedicated team of customer service representatives are looking forward to assisting you.

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